Cookies and Privacy

What is a cookie?

Cookies are small encrypted text files that are stored locally on your computer or other device when visiting a website. requires the use of some cookies to enable site functionality to work. Without cookies you will not be able to place your order or experience the real benefits of the site.

How we use cookies

  • We will never store your personal or payment information through the use of cookies.
  • To ensure operates effectively from a technical perspective, including online transactions, cart information and customer details.
  • To enable us to collect certain anonymous and non-personal information on the shopping habits of our customers, including pages viewed so we can serve our customers better in the future.
  • Assist with marketing, including banner advertising.
  • To track transactions where visitors have come from third party sites e.g. Facebook, Twitter etc.

By using this site you consent to cookies being used.

Can I disable cookies?

It is possible to turn off your cookies through your website browser settings however this will affect the functionality and experience of our site. Please visit your browser provider to find information on how to disable cookies.


Your Privacy matters

Privacy Policy

At Diadem, we are commitment to delivering exceptional customer service and value. We respect and protect the privacy of our customers. To help us give the best possible service, we may collect and maintain certain information, like the products you purchase, and your billing and address information. We diligently protect and enforce the privacy of this information very strictly, and under no circumstances will we sell or rent it to anyone. We respect your privacy and do all we can to honour the trust you place in us.

Spam is an annoyance to most e-mail users, that’s why at Diadem we will only ever e-mail you marketing information if you have given us your express permission to do so. We also only like to send information if we believe it’s truly relevant or helpful, so no need to worry about having a busy inbox. And if you ever want to unsubscribe from marketing preferences, just check the marketing e-mail where instructions on how to unsubscribe can be found.

Use of cookies

We may place Cookies on your device. To assist with the smooth running of this site, we use a common technique called “HTTP header cookies”. These cookies do not contain any personal information they just indicate that a page request is from someone who has already visited the web store. Your browser may be set up to warn you whenever a site sends your browser a cookie. If a pop-up message asks you to accept or reject the use of cookies, you should accept it. The web store will not be able to function without them.